Since fertility treatment often means juggling multiple providers, apps, and insurance options, Maven, one of the leading virtual clinics for women’s and family health, aims to simplify the process through online consultations, care navigation, and emotional support.
But how much does Maven actually handle, and would your IVF journey still require additional coordination?
This review examines Maven fertility services to help you determine whether this option is the best one for you.
What is Maven fertility? An overview
Founded in 2014 by Kate Ryder, Maven Clinic has grown into one of the largest virtual clinics for women and families, offering a digital platform that promises to support every stage of reproductive and family health, from fertility and maternity to parenting and menopause.
Users can attend virtual consultations and receive personalized care plans and ongoing guidance from:
Reproductive endocrinologists
Fertility, pregnancy, and postpartum specialists, including pediatricians, sleep coaches, and lactation consultants
OB-GYNs
Midwives
Doulas
Prenatal nutritionists
Career coaches
Physical therapists
Developmental psychologists
Maven’s not a physical clinic but connects you to a care network and provides a referral list based on your location, specific needs, and preferences.
Source: Maven Clinic
Maven partners with more than 2,000 employers to make fertility and family-building more accessible and equitable. Its model is designed to reduce costs, improve provider availability, and ensure consistent access to care. The company is also invested in research and innovation, consistently publishing studies to advance women’s and family health.
How does Maven fertility work?
You can join Maven Clinic fertility services in two ways:
Through your employer-sponsored benefits program
As an individual member
In both cases, you get access to Maven’s network of fertility and family health specialists and 24/7 messaging. The main difference is in what’s included for free and how experience is personalized for those with employer-sponsored Maven fertility benefits.
Here’s a breakdown of both options:
Option | Cost | Included features |
|---|---|---|
Employer-sponsored Maven Clinic fertility benefits | Free (your employer covers all costs for you and your partner) |
|
Individual (self-paid) | Pay-per-appointment (usually less than a standard copay) |
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If you already have an in-person fertility specialist, OB-GYN, or pediatrician, you can continue seeing them and use Maven for additional guidance, second opinions, or access to specialists you might not otherwise reach.
Source: Maven Clinic
A critical look at Maven Clinic fertility benefits: 6 key aspects
To help you understand whether Maven fits your fertility and family-building goals, let’s look at the six main areas:
Services and programs
Cost transparency and insurance options
Privacy considerations
Success rates
Ease of use
Customer experience
1. Maven Clinic fertility services and family health programs
Maven offers four fertility and family health programs, but depending on the employer or health plan, not all programs may be available to everyone.
Here’s an overview of Maven’s offer:
Program | What’s included | Main benefits |
|---|---|---|
Fertility and family building |
|
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Pregnancy and newborn care |
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Parenting and pediatrics |
|
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Menopause and midlife health |
|
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Maven also offers an extension program called Maven Milk. It’s a global breast milk shipping service that helps parents maintain their feeding routines while traveling for work.
Overall, Maven’s strength lies in its inclusivity and continuity of care across every stage of family building.
Bonus read: Read about fertility treatment options for LGBTQ+ couples:
2. Maven fertility: Insurance coverage and cost transparency
If you’re a self-paying member, you can book one-on-one appointments with Maven’s global network of specialists at affordable per-session rates, no subscription or recurring fees required.
Maven appointments aren’t currently billable to insurance, but if your provider prescribes medication, you can use your insurance at the pharmacy.
Many appointments are eligible for FSA and HSA, so you can call the Maven fertility phone number and request itemized receipts if necessary.
For members with employer-sponsored Maven fertility coverage, a tool called Maven Wallet is available to simplify payments.
Source: Maven Clinic
How Maven Wallet works
Maven Wallet gives you access to employer-sponsored funds. You have two options:
Maven Green plan: Pay out of pocket and submit for reimbursement
Maven Gold fertility plan: Direct payments for fertility services at Maven partner clinics and reimbursement for other expenses
If you’re on a High Deductible Health Plan (HDHP), the IRS requires that you meet a minimum out-of-pocket deductible before reimbursement through Maven Wallet. For 2025, the minimum deductible is $1,650 (individual) or $3,300 (family).
3. Privacy considerations
Maven follows strict security and privacy standards to protect all member information:
HIPAA compliance
Industry-standard security, such as video and data transmission encryption
No recording or sharing
Protected health information (PHI)
No sharing of identifiable data or service usage details
Your employer will never know which services you’ve used or what you’ve discussed with Maven providers. They can only see how many employees have enrolled in each program.
For members in the U.S., Maven offers an optional health data integration feature that enables your Maven providers to securely exchange relevant health information with your in-person care team.
Participation in Maven’s health data exchange is voluntary, and you can opt out at any time. You can also delete your Maven account whenever you decide. The deletion process can take up to 45 days, depending on your region and local data privacy regulations.
Once completed, your personal information will be removed from Maven’s systems, except for limited data that may be legally required to be retained for compliance purposes.
4. Maven fertility success rates
While results may vary for each individual, aggregated data from Maven’s member population show consistent improvements in fertility, pregnancy, and postpartum care outcomes:
Outcome | Maven results | What it means for you |
|---|---|---|
Pregnancy without assisted reproductive technology | 30% achieve pregnancy without IUI or IVF | Through fertility coaching, education, and proactive lifestyle guidance, you may be able to conceive without advanced fertility treatments. |
Singleton pregnancy rates | 98% | Reducing the risk of multiple pregnancies can lead to safer outcomes for both mothers and babies. |
Miscarriage rate | Over 30% lower than the national average | Continuous monitoring and early interventions contribute to better pregnancy outcomes. |
NICU admissions | 20-28% lower among Maven members | Maven’s integrated maternity and neonatal programs identify risks early and provide timely specialist support. |
ER visits | 33% lower | Preventive, on-demand support reduces unnecessary ER visits through better access to virtual care. |
C-section rates | Up to 15% lower | Education and doula support empower members to make more informed decisions and reduce unnecessary C-sections. |
Return to work after maternity leave | 94% of members | Maven’s postpartum and career coaching programs help parents transition back to work with confidence. |
Improved mental health | 21% of members report significant improvement | Access to mental health specialists helps reduce anxiety and stress during IVF and postpartum. |
These results also translate to up to 30% lower overall cost of care. Early interventions, reduced complications, and fewer unnecessary treatments lead to cost savings for members, as well as employers who decide to provide Maven fertility benefits to their employees.
Source: Maven Clinic
5. Ease of use
Maven’s digital approach simplifies scheduling and communication with an app available on Google Play or the App Store. Still, those who prefer speaking directly to support staff may find reliance on the app less personal or limiting.
To find the right providers, you can search by:
Condition (e.g., infertility, anxiety)
Specialty (e.g., OB-GYN, lactation consultant, mental health provider)
Maven displays a curated list of available providers with their corresponding time slots. You can book instantly through the app, message the provider directly for quick questions, or request availability if no time slots are open.
You can launch appointments on your mobile device through the Maven app and on the web by logging in to your account.
Before the session, Maven prompts you to complete a short pre-session note, update your health profile, and add your pharmacy details if prescriptions may be necessary.
Following your appointment, you will receive a post-session note with key takeaways and recommendations within 48 hours. It will be available in-app, and you can download it as a PDF. Any prescriptions will be sent directly to your chosen pharmacy.
If you need to reschedule or cancel your appointment, you can do so quickly through the app. If you’re paying out of pocket, changes made at least 24 hours in advance qualify for a full refund.
6. Customer experience
The general sentiment among Maven users is positive.
Members describe it as easy to work with and efficient when it comes to reimbursements, while many appreciate that the claims were approved quickly once receipts were submitted.
Users also value the wide range of specialists available through Maven, noting that it was possible to schedule calls or ask administrative questions at any point.
Some members mentioned drawbacks. For instance, one Redditor found it difficult to reach a real person for questions since most actions, such as uploading receipts or booking appointments, must be done through the mobile app.
Another user agreed, saying that finding a Maven fertility contact number was impossible. The same user expressed the general issue with IVF, stating that this journey often feels fragmented, confusing, and complex, with many moving parts that can be difficult to coordinate:
Do you still have to piece it all together with Maven services?
Maven’s dedicated care advocates for employer-sponsored members are a real asset. They build personalized care teams, answer questions, make referrals, and conduct proactive check-ins when members require additional support. That coordination removes a lot of everyday friction, such as scheduling and other logistical issues.
The fragmentation still shows up, especially when it comes to advanced embryo analysis, such as whole-genome sequencing or polygenic embryo screening. It is typically ordered through third-party labs. That translates to separate paperwork, separate results, and extra steps to interpret and act on those findings.
Each additional vendor or separate lab report is another decision, another invoice, and another opportunity for misalignment between the clinic, lab, and patient. That creates decision fatigue and hidden costs.
Most future parents aren’t only asking for easier access. They want a single, trusted source of clinical truth and operational ownership so they can focus on family, not logistics.
Nucleus IVF+ offers an integrated solution for parents seeking to minimize those potential points of concern.
Bonus read: Learn about the benefits, importance, and potential risks of preimplantation genetic screening in our helpful guides:
Connect every part of your IVF journey with Nucleus IVF+
Nucleus IVF+ is the first solution that combines genetic optimization, a human-centric approach, and integrated IVF care in one place, helping future parents focus on starting or growing their families instead of managing multiple projects and decisions alone.
Nucleus IVF+ goes deeper into the clinical and genetic aspects of IVF, helping you and your physician make more confident and informed decisions.
Book an onboarding call with the Nucleus team so you can get started.
Some of the key Nucleus IVF+ offerings include::
24/7 expert guidance and advice or follow-up whenever you need it
Nucleus Preview carrier screening for over 2,000 genetic conditions before conception
Access to a pre-vetted network of IVF clinics with high success rates to find a perfect match
Exclusive donor network to find a compatible match
Embryo analysis to optimize selection by comparing your embryos across long-term health and well-being traits — here’s a peek into how this works
Nucleus Health whole-genome sequencing for you to gain insights into your hereditary risks and take proactive steps to protect your health
With Nucleus, all IVF steps, from preconception genetic screening to embryo transfer and beyond, are integrated in one package, giving you clarity, confidence, and peace of mind.
Connect with the Nucleus team to find out more.
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Featured image source: Sarah Chai
