Privacy & Security

Does Nucleus share my DNA data with any third parties?

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Nucleus, by default, does not share your genetic data with any third party. This means we will not share your data with third parties such as: Employers Insurance companies Governments Via third-party advertising cookies Additionally, we do not share data with law enforcement — barring the rare exception where there is a court order, subpoena, or other demand that legally compels us to respond. Even in those cases, we are prepared to exhaust all available legal remedies to protect customer privacy. By default, we also do not share your data with academic institutions, non-profit organizations, or pharmaceutical companies unless you give us specific permission by opting into our research program. We recognize that our customers have different data-sharing preferences, and many customers are interested in using their data to help advance research. Our research program provides a way for customers to share — after having undergone a rigorous de-identification process — their data with researchers who have received institutional review board (IRB) approval. This allows users to elect to use their data to advance research and medicine, without compromising their data privacy or security. Unless you explicitly opt into this research program, your data will not be shared with a third party for research purposes for any reason. Even if you opt into helping research, our default policy of not sharing your data with employers, insurance companies, governments, or law enforcement will stand. It’s also important to note that declining to opt into this program does not impact the services and features that Nucleus offers you. If you have any questions, please do not hesitate to reach out to us at any time at concierge@mynucleus.com. We are here to serve you and help provide a secure and private platform as you embark on your health journey.

Does Nucleus share my DNA data with any third parties?

add

Nucleus, by default, does not share your genetic data with any third party. This means we will not share your data with third parties such as: Employers Insurance companies Governments Via third-party advertising cookies Additionally, we do not share data with law enforcement — barring the rare exception where there is a court order, subpoena, or other demand that legally compels us to respond. Even in those cases, we are prepared to exhaust all available legal remedies to protect customer privacy. By default, we also do not share your data with academic institutions, non-profit organizations, or pharmaceutical companies unless you give us specific permission by opting into our research program. We recognize that our customers have different data-sharing preferences, and many customers are interested in using their data to help advance research. Our research program provides a way for customers to share — after having undergone a rigorous de-identification process — their data with researchers who have received institutional review board (IRB) approval. This allows users to elect to use their data to advance research and medicine, without compromising their data privacy or security. Unless you explicitly opt into this research program, your data will not be shared with a third party for research purposes for any reason. Even if you opt into helping research, our default policy of not sharing your data with employers, insurance companies, governments, or law enforcement will stand. It’s also important to note that declining to opt into this program does not impact the services and features that Nucleus offers you. If you have any questions, please do not hesitate to reach out to us at any time at concierge@mynucleus.com. We are here to serve you and help provide a secure and private platform as you embark on your health journey.

Does Nucleus share my DNA data with any third parties?

add

Nucleus, by default, does not share your genetic data with any third party. This means we will not share your data with third parties such as: Employers Insurance companies Governments Via third-party advertising cookies Additionally, we do not share data with law enforcement — barring the rare exception where there is a court order, subpoena, or other demand that legally compels us to respond. Even in those cases, we are prepared to exhaust all available legal remedies to protect customer privacy. By default, we also do not share your data with academic institutions, non-profit organizations, or pharmaceutical companies unless you give us specific permission by opting into our research program. We recognize that our customers have different data-sharing preferences, and many customers are interested in using their data to help advance research. Our research program provides a way for customers to share — after having undergone a rigorous de-identification process — their data with researchers who have received institutional review board (IRB) approval. This allows users to elect to use their data to advance research and medicine, without compromising their data privacy or security. Unless you explicitly opt into this research program, your data will not be shared with a third party for research purposes for any reason. Even if you opt into helping research, our default policy of not sharing your data with employers, insurance companies, governments, or law enforcement will stand. It’s also important to note that declining to opt into this program does not impact the services and features that Nucleus offers you. If you have any questions, please do not hesitate to reach out to us at any time at concierge@mynucleus.com. We are here to serve you and help provide a secure and private platform as you embark on your health journey.

Where is my DNA sample tested?

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Your DNA sample is sequenced by one of our service providers — a CLIA-certified, NY CLEP-approved, and CAP-accredited specialized U.S. genomics laboratory in Massachusetts. Your raw DNA data is then analyzed in our CLIA- and CAP-certified informatics laboratory, located in North Carolina. It’s important to note that whenever possible, we separate your identity from your DNA sample throughout the testing process and use only your activation code to track your DNA. This means even our third-party sequencing partner has no way of knowing or identifying which or whose sample is coming in — it’s just a barcode. This is one of many precautionary measures we take to safeguard and protect your privacy.

Where is my DNA sample tested?

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Your DNA sample is sequenced by one of our service providers — a CLIA-certified, NY CLEP-approved, and CAP-accredited specialized U.S. genomics laboratory in Massachusetts. Your raw DNA data is then analyzed in our CLIA- and CAP-certified informatics laboratory, located in North Carolina. It’s important to note that whenever possible, we separate your identity from your DNA sample throughout the testing process and use only your activation code to track your DNA. This means even our third-party sequencing partner has no way of knowing or identifying which or whose sample is coming in — it’s just a barcode. This is one of many precautionary measures we take to safeguard and protect your privacy.

Where is my DNA sample tested?

add

Your DNA sample is sequenced by one of our service providers — a CLIA-certified, NY CLEP-approved, and CAP-accredited specialized U.S. genomics laboratory in Massachusetts. Your raw DNA data is then analyzed in our CLIA- and CAP-certified informatics laboratory, located in North Carolina. It’s important to note that whenever possible, we separate your identity from your DNA sample throughout the testing process and use only your activation code to track your DNA. This means even our third-party sequencing partner has no way of knowing or identifying which or whose sample is coming in — it’s just a barcode. This is one of many precautionary measures we take to safeguard and protect your privacy.

What is Nucleus’ research program?

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Many of our customers are interested in being a part of a collective effort to broaden scientific understanding of disease and help build the next generation of personalized healthcare solutions. Through Nucleus’ research program, we provide customers the opportunity to help broaden scientific understanding of diseases, including development of new therapies. Most importantly, our ultimate aim is to bring the value of these breakthroughs back to you. If you choose to opt into our program, your data will be stripped of direct identifiers like your name, address, IP address, and contact information and shared with researchers solely at carefully vetted, esteemed U.S. public and private institutions. Our research partners can include academic institutions, non-profit organizations, and pharmaceutical companies. We will never share your data with government agencies of any kind, your employer, public databases, or law enforcement (except under conditions where we are legally compelled to share data). It’s important to note that opting into research participation is entirely voluntary. Declining to opt in will not impact the services that Nucleus offers you.

What is Nucleus’ research program?

add

Many of our customers are interested in being a part of a collective effort to broaden scientific understanding of disease and help build the next generation of personalized healthcare solutions. Through Nucleus’ research program, we provide customers the opportunity to help broaden scientific understanding of diseases, including development of new therapies. Most importantly, our ultimate aim is to bring the value of these breakthroughs back to you. If you choose to opt into our program, your data will be stripped of direct identifiers like your name, address, IP address, and contact information and shared with researchers solely at carefully vetted, esteemed U.S. public and private institutions. Our research partners can include academic institutions, non-profit organizations, and pharmaceutical companies. We will never share your data with government agencies of any kind, your employer, public databases, or law enforcement (except under conditions where we are legally compelled to share data). It’s important to note that opting into research participation is entirely voluntary. Declining to opt in will not impact the services that Nucleus offers you.

What is Nucleus’ research program?

add

Many of our customers are interested in being a part of a collective effort to broaden scientific understanding of disease and help build the next generation of personalized healthcare solutions. Through Nucleus’ research program, we provide customers the opportunity to help broaden scientific understanding of diseases, including development of new therapies. Most importantly, our ultimate aim is to bring the value of these breakthroughs back to you. If you choose to opt into our program, your data will be stripped of direct identifiers like your name, address, IP address, and contact information and shared with researchers solely at carefully vetted, esteemed U.S. public and private institutions. Our research partners can include academic institutions, non-profit organizations, and pharmaceutical companies. We will never share your data with government agencies of any kind, your employer, public databases, or law enforcement (except under conditions where we are legally compelled to share data). It’s important to note that opting into research participation is entirely voluntary. Declining to opt in will not impact the services that Nucleus offers you.

Does Nucleus share my DNA data with law enforcement or governments?

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Nucleus, by default, does not share your genetic data — or any personal health information (PHI) — with any third party, which includes law enforcement or any government agency. This is true even for customers who elect to participate in our research program. The one exception is when we receive a court order, subpoena, or other demand that legally compels us to respond with genetic or non-genetic data. Even in those cases, we are prepared to exhaust all available legal remedies to protect customer privacy. Additionally, unless we are legally forbidden from doing so, we’ll inform all affected parties of the request for genetic and/or personal data.

Does Nucleus share my DNA data with law enforcement or governments?

add

Nucleus, by default, does not share your genetic data — or any personal health information (PHI) — with any third party, which includes law enforcement or any government agency. This is true even for customers who elect to participate in our research program. The one exception is when we receive a court order, subpoena, or other demand that legally compels us to respond with genetic or non-genetic data. Even in those cases, we are prepared to exhaust all available legal remedies to protect customer privacy. Additionally, unless we are legally forbidden from doing so, we’ll inform all affected parties of the request for genetic and/or personal data.

Does Nucleus share my DNA data with law enforcement or governments?

add

Nucleus, by default, does not share your genetic data — or any personal health information (PHI) — with any third party, which includes law enforcement or any government agency. This is true even for customers who elect to participate in our research program. The one exception is when we receive a court order, subpoena, or other demand that legally compels us to respond with genetic or non-genetic data. Even in those cases, we are prepared to exhaust all available legal remedies to protect customer privacy. Additionally, unless we are legally forbidden from doing so, we’ll inform all affected parties of the request for genetic and/or personal data.